A. Introduction

www.SafeSparesOnline.com (SafeSparesOnline - a web portal) is owned and operated by Sital Agri Farms and Equipments. This policy governs all purchases made through our platform.

B. Returns & Refunds Policy

We follow a strict No Return and No Refund Policy.

All sales made on www.SafeSparesOnline.com are final. Due to the technical, application-specific, and sourced nature of spare parts, products once sold cannot be returned or refunded under any circumstances.

All international orders are strictly non-returnable and non-refundable.

However, in exceptional cases such as:

- Wrong product supplied by us.
- Product received in physically damaged condition.

We may offer replacement support only, subject to verification and approval.

Customers must notify us within 24 hours of delivery with clear photographic/video evidence.

Any return shipment (if approved) will be at the buyer’s cost.

C. Cancellation Policy

Orders are processed only after confirmation and/or receipt of advance payment.

Cancellation requests are subject to approval by Sital Agri Farms and Equipments.

- Orders can only be cancelled if the cancellation request is explicitly accepted by us.
- For specially arranged, procured, or made-to-order spare parts, orders are strictly non-cancellable, even before dispatch.
- The sole discretion to approve or reject any cancellation request remains entirely with Sital Agri Farms and Equipments.

D. Refund Policy

Refunds are not applicable under normal circumstances.

Refunds, if any, will only be processed in cases where explicitly approved by us.

No refunds will be issued once an order has been shipped or processed.

Approved refunds (if any) will be issued only to the original payment method within a reasonable processing time.

E. Important Notes

- Product compatibility is the responsibility of the buyer. We strongly recommend confirming part numbers before placing an order.

- Product images are for reference purposes only and may vary from actual items.

- Sital Agri Farms and Equipments shall not be held liable for incorrect selection, improper installation, or usage.

F. Legal Disclaimer

Sital Agri Farms and Equipments reserves the right to modify this policy at any time without prior notice. Continued use of the website constitutes acceptance of the latest policy.