1. INTRODUCTION

www.SafeSparesOnline.com ("SafeSparesOnline") is a web portal owned and operated by M/s Sital Agri Farms and Equipments ("Company/ We/ Us/ Our"), a proprietorship registered under the Shops and Establishment Act, with its registered office at 902 Shyama Prasad Mukherjee Marg, Delhi 110006. SafeSparesOnline is an online marketplace for Tractor, Agricultural Equipment, Construction Equipment, and Automotive Spare Parts ("Machine Spare Parts"). These Terms and Conditions of Use ("Terms and Conditions" or "Terms") govern your use of the Service and the Site.

2. CONTRACTUAL RELATIONSHIP

These Terms constitute a legally binding agreement between the proprietorship and any natural or legal person ("Customer/ Consumer/ User/ You/ Your") interested in buying or selling spare parts or related services ("Services") listed on the Platforms. These Terms expressly supersede any prior written agreements with you.

3. ACCEPTANCE OF TERMS OF USE

Acceptance: SafeSparesOnline provides data for customers to search for machine spare parts, machine-related products, and information regarding machines and their maintenance (collectively referred to as "Service"). By accessing and using the Service in any way, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our Services.

Eligibility: To use SafeSparesOnline.com, you must be at least eighteen (18) years old and legally competent to agree to these Terms. If you are under 18, you may use the Platforms only under the supervision of a parent, guardian, or another responsible adult.

If you are using the Platforms on behalf of an Organization or Company, you agree to these Terms on their behalf and confirm that you have the authority to act on their behalf.

If you use our Platforms, you are responsible for maintaining the confidentiality of your account and password and restricting access to your device. You accept responsibility for all activities under your account. If you suspect unauthorized access to your account, you must notify us immediately.

Should you object to any Terms or modifications, your only recourse is to discontinue use of our Platforms. However, you are encouraged to contact customer care to resolve any concerns.

4. DESCRIPTION OF PLATFORM

SafeSparesOnline aims to organize the machine spare parts market in India and become the most sought-after web portal for all users. Our goal is to provide users with updated knowledge about machine spare parts in the simplest way possible.

The Platforms provide information and products related to the applicability and replacement of spare parts.

The proprietorship provides only a platform to avail of services and does not directly offer any of the listed services. All services are provided by independent sellers who are not employed by the proprietorship.

Even after accepting and confirming an order, the proprietorship cannot guarantee its availability. Reasonable efforts will be made to connect you with independent sellers to fulfill your order.

Processing an order with the Principal Supplier/Seller may take 7 to 120 days under normal conditions.

Delivery timelines are estimated and subject to change. The proprietorship does not guarantee specific delivery times.

5. GENERAL TERMS OF USE

By using the Platforms, you explicitly agree to these Terms, whether you make a purchase or not. You are authorized to use the Platforms only for lawful purposes.

Unauthorized use of the Platforms may result in legal consequences under applicable laws.

Prices and availability of products are subject to change without prior notice. Any promotional offers are for a limited period and may be modified or withdrawn without notice.

The proprietorship strives to provide accurate product and pricing information. However, if a product is listed at an incorrect price due to an error, the proprietorship may cancel the order at its discretion.

Product prices are displayed based on information received from sellers, manufacturers, or distributors. Prices may change without prior notice.

The proprietorship reserves the right to cancel orders due to technical errors, stock unavailability, or other reasons beyond its control. If a payment has already been made, the amount will be refunded to the original payment method.

In case of an order cancellation request, the proprietorship reserves the right to accept or reject it. If an order has already been processed, it may not be canceled.

The proprietorship's liability is limited to providing a replacement product or an alternative product of equal value.

Users are prohibited from engaging in illegal activities on the Platforms, including unauthorized access, transmitting false information, making unsolicited communications, or using bots or scripts to navigate the site.

User-generated information may be shared with affiliates or government authorities as permitted by applicable laws. Users must ensure that all information provided is accurate and up-to-date. False or outdated information may result in account termination.

The proprietorship may collect and use user data for analytics and service improvements in accordance with its Privacy Policy. If required by law enforcement or government authorities, user data may be disclosed.

6. DISPUTE RESOLUTION AND GOVERNING LAW

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Central Delhi, Delhi.

If a dispute arises, it should first be resolved through mutual discussion. If unresolved, the matter shall be referred to a sole arbitrator under the Arbitration and Conciliation Act, 1996. The courts in Central Delhi, Delhi shall have jurisdiction for enforcement.

7. MODIFICATIONS TO TERMS OF USE

The proprietorship reserves the right to modify these Terms at any time without prior notice. Users must review the Terms regularly for updates.

8. CONTENT

SafeSparesOnline includes information provided by manufacturers, distributors, dealers, advertisers, and other third parties. While efforts are made to ensure accuracy, the proprietorship cannot guarantee the authenticity of third-party content.

Data on products, pricing, and availability are subject to change. The proprietorship reserves the right to update information and correct errors at its discretion.

The proprietorship does not guarantee the legality, accuracy, or reliability of third-party content and shall not be held liable for any resulting damages.

9. INTELLECTUAL PROPERTY

All proprietary content on SafeSparesOnline, including but not limited to text, graphics, software, images, design elements, icons, and other intellectual property, belongs to M/s Sital Agri Farms and Equipments unless otherwise stated.

Ownership: The trademarks, logos, domain names, product images, and other proprietary content related to Sital Agri Farms and Equipments are the exclusive property of the proprietorship. Any unauthorized use, reproduction, distribution, or modification is strictly prohibited.

Third-Party Intellectual Property: Any trademarks, logos, product descriptions, and brand-specific content belonging to manufacturers, suppliers, and third-party sellers are their respective properties. The proprietorship does not claim ownership over such third-party content.

Use Restrictions: Users are prohibited from copying, modifying, distributing, or commercially exploiting any intellectual property from the Platforms without explicit prior written consent from Sital Agri Farms and Equipments or the respective third-party owners.

Reporting Infringements: If you believe any content on the Platforms infringes on intellectual property rights, you may notify the proprietorship at its registered office address or through customer support.

10. LICENSE

Subject to your compliance with these terms, the proprietorship grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and use the platform(s) and related content solely for your use of the Services. The proprietorship and its licensors reserve all rights not expressly granted herein.

You may not copy, modify, distribute, license, sell, publicly display, transmit, or otherwise exploit the platform(s) and Services except as expressly permitted. No rights are granted by implication under any intellectual property owned or controlled by the proprietorship or its licensors. The platform(s) and associated intellectual property rights are owned by the proprietorship.

11. DISCLAIMER OF WARRANTIES

The platform(s) and Services are provided on an "as is" and "as available" basis, without any warranties. The proprietorship makes no representations regarding the accuracy or authenticity of the information on the platform(s) and does not represent any brand, manufacturer, or affiliate unless explicitly stated on SafeSparesOnline.

Your use of third-party links is at your own risk. The proprietorship is not liable for any loss or damage resulting from the use of any third-party content, products, or services accessed through the platform(s). SafeSparesOnline does not always pre-screen content but reserves the right to refuse, delete, or move content at its discretion.

12. THIRD-PARTY CONTENT, SITES, AND SERVICES

SafeSparesOnline may provide access to third-party content, websites, applications, or services. Any dealings, including payments or transactions, are solely between you and such third parties. The proprietorship is not responsible for any third-party content, products, or services, even if accessed through SafeSparesOnline.

Users are responsible for reviewing third-party terms before engaging in transactions and agree to indemnify the proprietorship against any damages or losses arising from third-party interactions. In case of disputes, the proprietorship is under no obligation to intervene.

SafeSparesOnline acts as a mediator, providing manufacturer catalogs to users. Users should consult specialists before purchasing products for their machines. The proprietorship does not guarantee product compatibility or quality but may assist in dispute resolution at its discretion. Users cannot claim damages from the proprietorship for product-related issues.

13. PRIVACY AND INFORMATION DISCLOSURE

The proprietorship has a Privacy Policy explaining data collection and usage, accessible on SafeSparesOnline. By using the platform(s), you acknowledge and agree to the policy. The proprietorship may disclose user information if required by law or to enforce these Terms.

14. CONDUCT

Users agree not to post or share content that is unlawful, abusive, defamatory, misleading, or infringes on intellectual property rights. Prohibited content includes:

• -Pornographic, harassing, or discriminatory material
• -False or deceptive information
• -Unsolicited advertisements or spam
• -Harmful software or viruses
• -Unauthorized personal data collection

Users must not:

• -Harass, stalk, or collect personal data for unlawful purposes
• -Use automated tools to scrape data
• -Disrupt the platform(s) or interfere with Services
• -Attempt unauthorized access to SafeSparesOnline systems

15. LIMITATIONS ON SERVICE

SafeSparesOnline may impose limits on the use of Services, including content retention duration, message size, or access frequency. The proprietorship is not responsible for deleted or unstored content. It reserves the right to modify or discontinue Services without liability.

16. ACCESS TO THE SERVICE

The proprietorship grants users limited, revocable, and non-exclusive access to the platform(s) for personal use. This does not include copying, aggregating, or extracting data using automated tools unless expressly permitted.

General-purpose search engines and non-commercial archives may access information solely for hyperlink display, provided they comply with the platform's robots.txt file. Users may create hyperlinks to SafeSparesOnline postings for non-commercial purposes, such as blogs or news reports.

17. FINANCIAL DETAILS

Users confirm that any credit, debit, prepaid, gift card, or other financial details provided for transactions on the platform(s) are accurate and lawfully owned. Any financial data submitted is directly received by the acquiring bank and not stored by the proprietorship. The proprietorship is not liable for fraud or unauthorized transactions, and users are responsible for any fraudulent use of financial instruments. In case of fraud, the proprietorship and its financial partners reserve the right to recover costs and take legal action.

18. TERMINATION OF SERVICE

The proprietorship reserves the right to delete or deactivate accounts, block access, or remove content without prior notice if it believes a user has violated these Terms. The proprietorship is not liable for any resulting losses. Users agree not to attempt to access the service after termination.

Certain clauses of these Terms shall survive termination, including but not limited to Sections 2, 3, 6, 9, 10, 15, 16, 18, 19, and 20.

19. LIMITATION OF LIABILITY & INDEMNITY

The proprietorship is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the platform(s). This includes but is not limited to data loss, financial losses, or damages from third-party services linked to the platform(s). These limitations apply to the fullest extent permitted by law.

Users agree to indemnify and hold harmless the proprietorship, its affiliates, and employees from any claims, losses, or liabilities arising from content submitted, violation of these Terms, or infringement of any rights.

20. GENERAL PROVISIONS

Notices & Reporting Abuse: Official notices will be sent via email, SMS, post, or displayed on the platform(s). Users can report abuse or violations at Safe@SafeSparesOnline.com.

Severability: If any provision of these Terms is deemed invalid, the remaining provisions shall remain in effect.

Assignment: Users may not transfer their rights under these Terms. The proprietorship may assign its rights without prior consent.

Waiver: Failure to enforce any provision does not constitute a waiver of rights.

Acknowledgment: Users confirm they have reviewed and agreed to these Terms.

Relationship: These Terms do not create a partnership, agency, or employment relationship.

21. GENERAL INFORMATION

These Terms constitute the entire agreement between users and the proprietorship. They are governed by Indian law, and disputes fall under the jurisdiction of Central Delhi courts. Any claim must be filed within one year of arising.

The proprietorship may use various promotional channels, including SMS campaigns, newspaper ads, and online marketing, to generate leads. Users and suppliers agree to the use of promotional materials.

22. DIY MACHINE CARE TIPS & ARTICLES

Information provided in articles and guides is for educational purposes only. Users should consult professionals before performing repairs, as improper handling may cause injury or damage.

23. PICTURES USED ON THE PLATFORM(S)

Images on the platform(s) are for representation only and may not be actual depictions of products or services.

24. CONTACTING YOU

The proprietorship may contact users via phone, email, or SMS for feedback, complaint resolution, or other service-related matters. User feedback may be used for improvement and promotional purposes without compensation.

25. GRIEVANCE OFFICER

In compliance with the Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the designated Grievance Officer is:

• Name: Mr. Pankhil Jain
• Designation: Proprietor
• Company: Sital Agri Farms and Equipments
• Address: 902 Shyama Prasad Mukherjee Marg, Delhi 110006, India
• Email: Safe@SafeSparesOnline.com